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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ... ...Angela Robertson
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Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards.... ...Don Edwards
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All received and fitted. Works fine. Thanks ... ...stephen netherton
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Kept really well informed of my order status by email and the bathroom sink I ordered arrived on the date given. Friendly and helpful delivery driver! Great quality sink, well packaged. I would definitely order from MyTub again.
... ...JAY STEPHENSON
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All delivered on time and in good order.... ...Oakfield Construction
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Thank you our order was delivered at 2.30pm on Monday 22nd May - the part fitted perfectly. Many thanks for your efficient and prompt service.... ...Mr Peter Lund
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A great on-line purchase experience excellent service with excellent communications.... ...Mark Line
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Very good, you kept me informed of changed delivery date and the programmer arrived on the day stated.
Many thanks... ...R S Botham
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I can only say good things about my purchase from MY TUB. the quality
of customer service was very good. I thought we had a problem with my purchase, but Christine resolved that very quickly. the item I purchased was a top quality item at a very fair price with delivery included, excellent. I would recommend MY TUB unreservedly. ... ...edwin corrance
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