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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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We duly received a package with good condition.
Thanks....
...Ataru Onuma
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I was very impressed with the speedy delivery of the toilet seat we ordered, and the notification by email of the confirmation and despatch of the order. Would definitely recommend mytub....
...Jenny Ball
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19...
...Nucleus
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Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around....
...John Cahill
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had a good look around internet , yours was the best price and postage , you have to shoparound and well done mytube you got my order and manythanks ...
...christopher tomczak
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Very helpful staff. order processing was excellent and the items delivered exactly on schedule. very many thanks
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...roger appleton
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Excellent service, great communication, would definitely use your company again...
...michael cooney
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Very efficient service....
...Kevin LewisLinbrook Services Ltd
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Service very good, but a timed delivery search would be an advantage....
...Trevor LeeSmith
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more reviews... |
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