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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
... ...langley grammar school
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Great company to deal with, no problem will purchase again.Thanks... ...Colin Hook Property Improvements
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My order arrived on Tuesday as I had been told that it would. Very Happy with Grohe showerhead, good price.
Many Thanks
Peter... ...PETER BARRETT
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The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would.... ...Les Atkins
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though... ...MARTIN SEYMOUR
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The service I received from My Tub can only be described as 1st class. I dealt with Christine and she bent over backwards to help me.
Ordering was painless and I received my order by 10 am the following day.
The web page is both comprehensive and easy to navigate and if you don't see what you want a quick phone call will solve most problems.
I will most certainly used My Tub again without hesitation.
Thank you Christine and thank you My Tub.... ...Anthony Mobbs
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Dear SirMadam,
It is just my opinion, but I find your website terrible to navigate. Perhaps it is partly because I am not a plumber, but surely people do not shop for plumbing fittings by brand first Wouldnt they look for the type and size of fitting, then choose the brand Why can we not order search results Why are there a zillion sub-categories in each sub-category in each category - case in point, me trying to find suitable compression fittings for 8mm microbore pipe.
Otherwise, you seem to stock absolutely everything, and at a good price.
Sincerely,
A. Cochran
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Thank you for your input, you have a very good point. The search engine is something which needs attention and if adding the manufacture to sort by might have helped yo... ...Andrew Cochran
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Nice easy trade thank you... ...Gary Mills - Decorum
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Order arrived promptly. Thanks.... ...Alex Anderson
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Goods received today all in good order.
Excellent service thank you
Alan Dungworth... ...Alan George Dungworth
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more reviews... |
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