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Thankls so much for all the excellent service ... ...CAROLE ALLCORN
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back.... ...Comfort Heating Services
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Im really impressed with the service from MyTub. I was contacted by phone and email regarding a problem with part of my order, offering a suitable substitute, and the order then arrived exactly at the time I was given.
I havent yet installed the new sink, but it seems to be good quality and exactly as described. The website was easy to navigate, and I am delighted overall with the excellent service they provide.... ...V. Robertson
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Many many thanks for your cooperation and understanding in cancelling the order.
We shall not hesitate to use your company again when the need arises.
Regards... ...Sue Wardell
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I thought the service was very good all round and wouldnt expect anything would better it
Thanks Rob... ...Robert Davis
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Very helpful staff (christine). Fast efficient service - item available for me to collect few hours after placing order.
Thank you
... ...Gareth Stuttard
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The brushes arrived next morning. Exceptionally quick service. Well done.... ...G A SMITH
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Wow, Item arrived at my house next day even thou I only ordered after 5.30 pm . Thank you for speedy delivery. I will defo be buying from you again. John... ...john bradford
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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period... ...barry ferguson
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more reviews... |
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