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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
... ...langley grammar school
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Thanks for a swift speedy delivery.
Ian... ...Ian Wright - iwDesign3d
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Excellent service. Great value for money and goods delivered on time.... ...Derek March
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Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy.... ...SUZANNE ENGLISH
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Excellent service from confirmation of order to delivery. Prompt delivery when promised. So easy other suppliers should take note. Hassle free.
... ...Rae Osborne
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You found an obsolete pump which no one else could find for which I thank you.
Now for another item,a Grant RFT thermostatic controller.My one has had the transmitter part damaged.
Please advise.... ...Malcolm Drysdale
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Excellent service, part received within just a few days. Would definitely use again.... ...Caroline Rose Northamptonshire Police
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Good communications and excellent service again.... ...Caroline Steel
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MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!... ...John Cruickshank
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Great service. Could not believe how quick in receiving the part, but most of all the Mytub team are very friendly, helpful and courteous.
Linda and Alma
Polegate. East Sussex... ...Mrs A Cutts
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more reviews... |
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