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Good prompt service. ... ...Simon Caulfield - LC Signs
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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You had the exact part for an old model fire which was great, and from order to delivery was only a few days. Again, well done. The only thing that I struggled with, was the option of collecting from an outlet, of which I think were 755 places. I couldnt find the locations anywhere. Perhaps for trade only All in all great service and would use you again ... ...John Greig
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Many thanks for an accurate service. The parts arrived according to the confirmation email. Just one thing though, I had asked for a price and availability check prior to ordering and clicked through the quote to attach the details to my order, as suggested but the delivery date quoted did not match the final delivery date confirmed by email. Maybe I did something wrong, maybe I did not, either way, it was not clear but I am still happy and will use your services again, thank you.... ...Harmony Plumbing
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Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
... ...Kenneth Ambler
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Great service - my order was received on the next day after ordering!... ...Malcolm Pitts
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good prompt service at a competetive price.... ...Paul Wagstaff
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Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks! ... ...Paul Ravnbo-West
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First class service, items delivered on exact day stated.... ...Richard Allison - RAE
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An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described. ... ...Martyn Mills
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more reviews... |
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