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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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Order arived a day earlier than promissed. Many thanks.... ...Moors Electrical
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Thank you for a quick and efficient service. It was especially pleasing to be able to source what must be a rarely ordered, obscure, component. It was also good to do so without the punitive pricing available elsewhere. ... ...Richard William Holborow
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Good service and delivery no problem wahtsoever, would definately use My Tub again!!... ...Hitachi Automotive Systems Ltd
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Very happy with the whole process. Many thanks.... ...Paul Hillman
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Amazing prompt delivery, fantastic after sales after problem with wrong item delivered refunded within 24 hrs. Cant praise you any better
Thank you... ...Peter Scott
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excellent service, excellent price.
delivery date as stated
... ...M OBRIEN
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Thank you for your tireless and patient work in tracking down a discontinued item which I was pleased to receive from the excellent courier service ... ...Paul John Manley
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Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service.... ...David Millichap
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Thank you for your good service with my order. After an intitial date of four weeks delivery Christine desrves a mention as she despatched what you had to get me going and the remainder followed a week later not the four weeks as we feared - not bad service - thank you.... ...Daniel
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