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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
... ...Robert Culley
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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay... ...Adrian Stevens - Adrian Stevens Plumbing
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Excellent service in every respect. would buy from you again.... ...Howard Briggs
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Excellent service - many thanks... ...Ian Gruar Ltd
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Price was good, delivery excellent, product exactly right. Fitted in minutes, problem solved! Would happily use MyTub again.
"fix areas where we are weak and ad to areas we are strong"
:-) weak spelling perhaps, I suspect you mean "ADD to areas"... ...John Rigby
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Fantastic service and really helpful chasing down delivery... ...Simon Macpherson
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Happy with product - took a long time to arrive, but ok in the end... ...Graham Dashfield
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more than pleased with service kept me up to date all the way, would not hesitate to shop again... ...grahame mcdonald
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Great service, wrong item was delivered by their supplier, but when i called i was assured it would be sorted out as soon as possible.........the item was collected and replaced with the correct one the same day. Many thanks... ...Sue Rushton
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
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Jim McCarron
Plant manager ... ...Jim McCarron - Nichol McKay Ltd
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more reviews... |
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