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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks... ...Pike Martin
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Our Rada shower tap arrived today May 11th, three days later than predicted and 27 days following our order which was placed on April 14th. The produce is excellent but the delivery time was excessive and, if this is normal, should be indicated beside the illustration on your website. All communications about this have been prompt and courteous - thanks for that.... ...Rick Boelens
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Many thanks for a prompt delivery and responce to miss order... ...Nottinghamshire Fire
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Excellent communication throughout right through to delivery. Keep up the excellent service... ...Jason Nutkins
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Arrived next day - excellent service from Tyne & Wear to Exeter! Item as expected, properly packed. Helpful communication throughout. Many thanks!... ...Robert Gilmurray
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Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall... ...Bob Cuthbertson www.esp.co.uk
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I received the item rather late, but it arrived in good condition intact.... ...ZUBER MATIN
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
... ...Barry Perrott
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Very happy with the service over all and incredibly happy with the price. Would use again speedy delivery and great contact.... ...Lisa Mitcham
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delivered as promised, wednesday am. very pleased with purchase. would recommend to other prospective buyers.... ...christopher burns
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