|I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised
|Buying from MyTub was just like being in the shop for real.
All the assistants were very helpful and polite and always called me back as promised.
Delivered on the agreed date too.
Plenty of e mail updates advising on my order.
Thank you MyTub
Graham - Kelso
...Graham Redpath - FAO S Gillard Plumber co G Redpath
|Order reciieved thanks
|tap arrived on time. fitted it this weekend works a treat thanks
|Delivered the day you said excellent service.
|Excellent service. Extremely quick delivery, and a very good price.
...Vincent James Nichols - Music Shed
|Oven Motor and Grommet received promptly. Best price for original equipment products. Good service, thank you.
|There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient.
|Very easy to order from the website. Stock was confirmed by email within 5 minutes. Goods arrived 2 days later, as promised.
Would use again, and would recommend to others.
|liked the price, service and delivery. Expect to use you again.