Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks.
...Angela Robertson
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Fab service and thank you very much indeed
...Mrs A R HumeSmith
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When I couldnt find exactly what I wanted on the site, I contacted your staff by phone, who were extremely helpful and pleasant. They arranged for the parts I needed and put a special item on the site so that I could purchase what i needed.
excellent service - thank you
...Barry Robins
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I could ask for no more !
Thank you
...MIKE DEVAS
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Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
...Kenneth Ambler
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
------------- ------------- ---------------
Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Product as described, waited a short time for delivery but well worth it for the price. Would use again.
...M Worrall
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SERVICE - GOOD QUITE FAST IN RESPONSE AND DELIVERY
PRODUCT - GOOD IN QUALITY AND PROPER PACKAGING
WEBSITE - VERY FRIENDLY.
...Eddy Sujanto - PT. Erritec Perdana
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Grazie per la vostra cortesia e precisione. Spero di fare altre compere da voi.
...fabrizio chillocci
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£
£7.73 
