|i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
|The ordering process was straightforward. Items required were easy to find. Prices were competitive. The part delivery items were recieved promptly, and the remaining item as soon as practicable afterwards. Email communication was clear and thorough.
|Fast, efficient and good advice regarding obsolete equipment. Well done Mytub!
...Stewart - Stewart
|Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry".
|Easy to use website, speedy transaction, swift replies
...Debbie - Mains electrical
|Great service. Highly recommended. Superfast despatch
|Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you
|A company that looks after its customers and does everything possible to complete their order . First Class
|Item delivered on date promised at 7am despite being during peak Christmas period. Cheers.
|Product and price excellent, however the delivery was slower than expected but this maybe due to christmas postal services.