Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
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Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
|very happy with product that arrived on time
...Foxhaven Design Ltd
|Very efficient service, helpful pre-order advice, my order arrived on time and the goods were excellent quality. Thank you.
|Very professional service and fast delivery, although I missed the first one. Item was very securely packed. The price was unbeatable online. Thank you.
|Thanks yet again for a superb service I have recommended your company to many people all have been amazed by your service Thanks
...Steve OShea Harefield Manor
|Absolutely fantastic service. Fast delivery would recommend . Many thanks
|Hi not impressed the courier service came when I was at work.. fair enough, but I went to pick the parcel up on friday I was told it had been returned to you on Friday 5 days after attempted delivery, despite the fact their card said seven working days after delivery.. so I had a 40 minute journey for nothing........ plus the fact the card they put the card though the door saying I could reschedule iit over the internet as long as I quoted the 12 digit code which was only 10 digits and the website would not accept... bad customer service on your couriers part
|Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you.
...a c johnson
|Very fast delivery. Top Ware. Top ware. Gradly again.