|The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications.
|Excellent service throughout, no hesitation to recommend to others
Order received , very pleased with service.
Co C P Jefferies
...C P Jefferies Heating
|Received replacement gas fire coals on day expected. First class service. Thank you.
|Excellent communication & service. Highly recommended
|Equipment arrived on time, well packaged.
...Underfloor Heating Supply Limited
|Parts arrived quickly and well packaged, fitted in minutes great service.
...Smithfield Murray Ltd
|control knobs arrived on time in good order.
...John Lawrence Millar
|Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.
|good service-products as expected-good website