|My order was completed in good time, the website was easy to navigate and I was kept informed all the way through from order, dispatch and estimated delivery. My only comment would be that the items were just in a clear bag, and not boxed, which considering it contained some fairly delicate filters, this surprised me somewhat. But despite this, my order arrived safely. Very happy. Thanks.
|Excellent service overall. Spoke to Christine on phone and she was very pleasant and helpful. Also emails on updates to delivery very good
|Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.
|As described, good price, quick delivery, thank you
...Peter Woods London Limited
|Many thanks for an excellent service and very efficient customer relations.
|ordered Fernox Alphi-11 5Ltr antifreeze and protector. free delivered 2 days and price was on average £14 cheaper. 5 star service highly recommended
...stephen richard draycott
|Very good service , had question regarding delivery time person on phone could not do more to help even sent me update on text
...stephen - SW Mechanical Ltd
|The Item was received yesterday 300812 intact and as described. I can ask for nothing more.
|I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.