|Thankyou for the very fast and efficient service and delivery.
|MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues.
|Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others.
|No problems. Good service
...Denis J A Mac Daid
|Mytub provide an excellent service especially for smooth delivery to us in Malaysia. Will use your service again next time.
...Fadzli Abdul Halim co HANGTERA ENTERPRISE
|The price of the tap was very competitive and delivery was quick.
A for Customer Service.
|Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
...Mrs Catherine Dobson
|fast shippng,Great comms, product as discribed.
would recommened and deal with you again.
|Good service overall, website easy to use, goods delivered as forecast & very reasonable prices. Ill be happy to use MyTub again.
|Very helpful staff. order processing was excellent and the items delivered exactly on schedule. very many thanks