|First rate service. Good product at competitive price delivered quickly via Plumb Centre at Trowbridge who rang re delivery
|Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
|As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged.
Products very good.
Service was very slow on this occasion ---you said you had problems
getting the parts
|Entirely satisfied with your service - many thanks.
|Order arrived within stated time - Good service!
...Dave Sanders - Dartington Crystal Torrington Ltd
|Really good and received in plenty of time as needed.
Would use again if needed :
|Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we
...Mr. Anthony Hopkins
|Very pleased with the efficient service. Delivered as promised, communication excellent.
...Chris Lockett - CH Lockett
|Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service.