|Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product!
|Faulty item replaced within days. Much appreciated.
|Excellent service - as always. A pleasure to pat you on the back!
Brilliant service. I will use your company again.
... J E Hubbard
|Excellent service. Difficult to find tap mechcanism parts ordered Tuesday were delivered Wednesday morning.
|very fast delivery and as described, would buy from then again
|ALL PARTS ORDERED ARRIVED ON TIME AND NOT DAMAGED.
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
| Goods received on time in good condition thanks
|Very good service, correct items, delivered promptly.