|Good straightforward ordering of what turned out to be a difficult order to complete because stock held in Spain nothing to much trouble kept informed order delivered in reasonable time frame in excellent condition well done mytub!!!
|Jeanette and Christine have been unbelievably helpful tracking down a sink and waste unit for me. It's wonderful to have a friendly voice on the end of the phone.
Very many thanks
...Dr Nick Webb
|Thank you for your excellent service and delivery of our two items. We were kept informed from start to finish and the items were delivered exactly when stated. We would definitely recommend your company.
|Goods received in good time, will use this supplier again.
|Out of stock on one item but called to keep me updated about the delay
|Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
|Thanks for the part, arrived safe and sound, top service and quality parts.
Will shop again.
Bags a little large but I can live with that!
|Very competitive price. Excellent e-mail communications. Delivered as promised. Recommended.
...C J HARKER
|Thank you superb prompt and attentive service, will definitely shop with you again.
...Mrs Pam Croft
|The item arrived on the confirmed date. However, I had it delivered to my work address large organisation and my name was omitted from the address label. Fortunately it included my phone number otherwise there would have been a delay in receipt.