|Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend
...The Old Bungalow Guest house
|Brilliant affordable. Easy transaction. Sincere trader good customer focus. However delivery and keeping to AM or PM is left wanting...
|The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied.
|Very quick and efficient service kept us well informed at every stage
...R J Malton
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!
|Great service, great prices, excellent delivery asap, no quibble, no problem , will definitely use My Tub again !
|Thank you for giving me an accurate delivery date on the day of my order. The item arrived on the day expected and is as described. You are one of my trusted companies to buy from.
|good price speedy delivery kept me informed about each stage of delivery would defo use this company again
...mrs susan wareing
|Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again.