|Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent.
...Ventilation Centre Ltd
|Despite ordering a part immediately prior to a Bank holiday weekend not usually a good idea it arrived in double quick time and I was kept informed by E mail at each stage of the process. Couldnt ask for more. Well done
|The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
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Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
|A further 8 arrived today, so we have received order in full now thank you very much for excellent service - a pleasure doing business with you.
...Rosemary - Trythance Trust
many thanks for your prompt supply there was a slight error ,your email
suggested delivery on the 21st August ,not quite sure how but it was delivered on the 20th August at 2.40 pm , see your emails ,anyway I was very pleased with your prompt service and your price so much so I have forwarded your
details onto 2 people ,one being my engineer , the other I cannot say,
again many thanks
|Easy to use website, kept informed about delivery date, arrived perfectly, well packaged. Cannot fault MyTub. 1010
...Mr John Scott - Best Western Pinewood On Wilmslow Hotel
|Great Service, although units took longer than expected to arrive
...Mr Brian Mason
|quality product at a great price
|Order came quickly, and the price was well below the manufacturers own website. Will use you again.