|I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are .
|Could not fault anything. Great product and delivery was the best ever.
...Phil Lawson - Lawson.Phil
|Great service from placing the online order through to delivery of the item ordered.
|Thank all the staff in admin for there trouble
Have a good wend Trevor
|Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.
|Item delivered as specified
|The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good.
|Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man!
...Horse & Groom
|Great service,very good comms & good price.
Will use again with confidence.
...Mike Lowe Heating Services
|Excellent service. Extremely quick delivery, and a very good price.
...Vincent James Nichols - Music Shed