|Great, prompt service.
|Happy with the product. Easy to order. Quick delivery. Good price.
|very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again.
|Many thanks for the help of the staff who help me with placing my order as i made hard work of it! The handle fits well and arrived on time
|Very pleased with the service provided. Would definitely use your services again
|Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010.
|Very good service. Not installed yet but am not expecting any difficulties. Would definitely use again. Thank you.
...David E Wright
|Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.
|Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard.
|The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications.