|Order was delivered as promised and products matched the description and were of a high quality. Good price and service I would recommend this company.
|I could not recommend this company more highly.
Very easy to track my order, I received regular updates as to the delivery status, and the order was made on the day they advised.
|I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
|Had to wait a week for the part, but didnt mind as it was cheaper than other places. However I was kept updated at all times by the friendly customer services staff.
Will definately recommend MyTub to all my friends and family!
...Mr. Bali Jhalli
|I ordered from Finland on 30.12 and had it delivered to my door on 22.1. The shipment was 49 GBP. It was still cheaper then local price here, and I must say that customer support was most helpful within their possibilities.
MyTub, get your international shipment deals better, you have great offer and great staff there, but I cannot recommend anyone from overseas to shop here.
|Fast delivery which is always appreciated, however the product I ordered has a manufactures life time guarntee but the product was delivered without any manufacturers paperwork
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The manufacture does not send us any paper work however there garantee still stands on the Eddy electronic water descaler/conditioner
Any problems just let us know thanks.
|Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good.
|Thanks for very prompt service, would certainly buy from you again.
...Ms lynn waring
|Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates.
|Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff.