|Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service.
|Received exactly that which was ordered, pity about the long delivery.
|Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future.
|First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
...W. K. Scott
|Fantastic support for a faulty showerhead. Delighted.
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|thank-you order has been complete very please with my tub ltd would recomend too anyone once again thank-you
...Bryan w Bentley
|Excellent value, with equally good delivery.
|Fast service, delivered in 3 days well within the 7 to 10 day estimate but I have to say when I read that I was put off and nearly went to another company. Product exactly as ordered.
|just thought it would of arrived quicker , i chose this company because it was in the next county, the postage and package was over priced for the time it took to arrive