|delivery took a little longer than I had hoped
|Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
|Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry".
Just thought I would like to thank mytub for a great job done.
Great price, delivered ahead of time and kept well informed of the order pregress.
Well done all.
I shall use you again.
| Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
|Thank you,excellent service and communication :
|The kit arrived about a week after I ordered it. It was complete and fault free. I saved about £ 20 compared to competition.
...Environmental Heating Sol ltd
|order came within a few days ,no hassle,no problems.
Very satisfied with their service
...Mr A Sgattoni
|The tap arrived as you promised. My only comment your service is the lack of it at weekends!
|An absolutely prfect service and many thanks to the girls who helped sort out my problems.