|Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much.
...mrs brenda brett
|the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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We are very sorry for any inconvenience, a new unit is being sent out today to you.
...langley grammar school
|Very happy - great price - goods arrived on promised day, exactly as described and well packaged. Would definitely recommend to others
|A company that looks after its customers and does everything possible to complete their order . First Class
|My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation
...Jonathan Mosse Renovations
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
|I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you.
|no problems. goods delivered promptly.
|No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
|You guys are fantastic, accurate and super fast service, highly recommended.Kudos, keep it up.