|The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you.
|I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price.
|Very good. Thank you. Will use again.
|Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
|An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems.
|The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
|All Good!!! Many Thanks, Michele
...Sote ltd TA Pentolina Restaurant
|Item delivered on date promised at 7am despite being during peak Christmas period. Cheers.
|Great service. Would definately use again
|Superb service as always.
...Steve Faley - Ondemand Plumbing