|Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.
|Fast shipping great service
|All products arrived on time - Good service
...John Hawson - City of London School
|I have made two seperate orders for radiators and both have arrived when advised without any problems.I think the email contact with Laurie is excellent. The website could be easier to navigate and a few more pictures of the products would help the non professional.
|What a Fantastic service provided by this company! I was constantly updated with the progress of my modest order by Christine, so rare in this day and age, I would highly recommend. Thank You!
|Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :-
|Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
I HAVE RECEIVED IN TIME.
|As all ready stated, the service I received from My Tub was first class. I was infomed all the way regarding delivery and everything ordered turned up.
Very proffessional service.
|Good service and after sales support.