Briilliant service thank you very much. Good communications. ...Amanda Cairns
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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped ...simon martin
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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delivery exactly as predicted , well done ...n anderson
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Very helpful in our order and delivery was as stated. ...Brian Simmons - Dudley Electrical
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i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends. ...David Paterson
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Good customer support. Item delivered as per your instructions. Thank you. ...JENNIFER HARRIS
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Great service, next day delivery as promised. Many thanks. ...Steven Nathaniel - Barlows UK Ltd
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Yes I have my order, great service with the order and delivery. ...John Cleeves
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Could not of asked for more Help Christine was very helpful and kept me in the picture about my order arrived earlier as promised. Would definetly recommend My Tub.
Kind regards
David ...David Brymer
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