|Perfect transaction, communication 1st class, quality item for a good price.
|Bit of a delay - 1st because out of stock, then something went wrong with the delivery order. But they kept me advised and and,when it did arrive, all ok and at good price with free delivery on order over £25.
Would use again.
|I ordered a boiler part fro my very old boiler and tried numerous places to get it, but had no joy, half expected as part is technically obsolete. So full marks to My tub, they managed to source and delivery part perfectly. Also kept me up to date with email messages when delays in orderdelivery, so very good service.
So many thanks for delivering where others failed and for great service.
...MR STEVE TOMLIN
|Excellent service.goods received in a very good condition with nice.packaging
...LAO YUEN NING
|I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9
|Very prompt and efficient.Fire now operational again. Part no. on the paperwork would have been useful for future reference. Thank you.
|Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation.
|got the parts picked up thanks for your prompt service
|Good, quick and efficient service
|The replacement part was received on time and has fixed the problem - many thanks!
...Mr Andrew Rogers