Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it. ...mohamed carmally
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I item was competitively priced & arrived when expected. - perfect. ... ...Mark Haley
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Excellent service, really prompt to reply and helpful.
John ...John Corrall
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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All at Mytub - thanks for your excellent communications during the order progress. I have now installed the sink. ...Steven Broad
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Thank you order arrived when you said it would. Brilliant
Thanks
...lizbeth williamson
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Great service, part received as expected, very favourable price comparing to other im not trade suppliers. The website is very clear, simple and fast... which is fantastic to see these days.
Many thanks ...Darko Longin
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The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you. ...A F Leader
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Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent. ...AlixPartners Ltd
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Great service ...border cookers
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