|Really please with the service I received.
...Southwood Mechanical Ltd
|Item arrived the next day , great service !!
|Satisfactory service in everyway
|first class service thank you
|Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem.
...Mrs Avril Thomas
|Everything good but the bag was a rather big for the contents.
|Good prices, delivery & order communications.
Difficult website especially when searching for products.
|Swift delivery - as usual - and helpful van driver. All received in good condition and as ordered.
...Ms S E Ellis
|Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!
|Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
...Scott Combustion Ltd