Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
|I was pleased with the prompt dispatch of my order. All in all very efficient. Thank you
|I have been looking for this part for 18 months,and no one seemed to be able to supply it until I found My Tub Ltd,not only did they have the part but delivered it to my door in less than a week. Many many thanks.
|Great service - right product turned up when promised despite the snowy conditions. Thank you.
|received with thanks
|Most prompt and friendly when I was negotiating a different delivery address
|very satisfactory service. thank you very much
|When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center.
|Order came quickly, and the price was well below the manufacturers own website. Will use you again.
|were the cheapest price i could find, kept me up to date with my order even after delivery, will use again and highly recommended, thank you.