|Thank you for sending my order and for the emails regarding its progress. The parcel was delivered to a trusted neighbours home. However the packing was so badly sealed that it had split open and all the contents were partly opened, the DIRTY bubble wrap was partly around the boxes and hanging out of the box and my neighbour - and apparently the delivery driver- were worried in case items were missing. Happily everything was undamaged and my order was complete. Im glad you stock items no-one else seems to care about. Thank you for that service.
...Mrs Irene V Turner
|Good price offered for this shower spare. Item was out of stock and took a couple of weeks to become available but the updates provided on my order were very good.
|I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised
|There is nothing negative to say about the product received. It was prompt on time.
|Efficient & excellent service, very impressive. Keep up the good work.
|I recieved correctly my order.
Thank you for your professionalism.
...MARIE HELENE AUGIS
|Superb service. Everything exactly as quoted
|Pleased with service, would use again , value for money.
...Mrs Norah Powell
|Great service, great prices, excellent delivery asap, no quibble, no problem , will definitely use My Tub again !
|there could be better pictures and perhaps a link to accsesories and fittings for the item