The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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First class deliver. very pleased with item thank you ...Mr Malcolm J Martin
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prompt supply and delivery ...frederick donaldson
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Good value, good delivery costs, a little long wait though. ...Brian Kerr
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Good service. Received items on day promised. Thank you. ...Bharat Shah
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The order was delivered in time and in good condition.
Thanks,
Miriam. ...Miriam Leonard
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Excellent service. Good communication. Many thanks. ...Lesley Evans
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EXCELLENT SERVICE AS NORMAL
MANY THANKS!! ...RICHARD SEABY
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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications. ...Hilary Thomas
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Description of product was with SIDE or bottom supply. There is no side supply. Also described as having components pre-fitted, this is not true. I expect a partial refund for the inconvenience of this. Please respond.
Thank you
P.Joslin ...Patrick Joslin
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