|Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price.
...Dr Claire Ferris
|Prompt and efficient service and good value for money.
|Satisfactory service in everyway
|Very happy with my order and delivery. Would recommend.
...Margaret Von Stoll
|thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth.
|Item delivered as communicated, cheapest price i could find and good customer service.
|It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable.
|I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
|Very helpful staff. order processing was excellent and the items delivered exactly on schedule. very many thanks
|Fast delivery. Very happy with item