|No negative feedback. There was a lead time but that was indicated up front. Your supplier were also good enough to call me with a status update. Goods arrived today, inside the stated lead time. Very happy with the service. DB
|Parts arrived this morning. Thank you for the excellent service
|Excellent service. 1st class communication with quick responses. Will definitely recommend this company to people.
...Steve Buckley - S Buckley
|OK, item arrived according to expectaitons and plan.
|When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center.
|Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
|Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line
|Good service, fast response to questions and efficient delivery. Thanks.
|I have no complaints at all - the part was delivered on time and there was no problem with the order.
|Well priced products. Prompt delivery. Excellent all round service.