|I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
|RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS
|Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks
|Very pleased with the service provided. Would definitely use your services again
|Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
|Wonderful service. Arrived the day following the order, despite the delivery being quoted as two days.
|Good price, efficient communications and quick delivery. Thanks!
| service was great arrived when said it would, and fitted with no problems will certainly use this site again thank you
...MRS P A HAWTIN
|Very good service
Easy to follow site, good communication re order status
...neil l stewart