|I have only good to say about the execution of my order. I was kept informed of how my order was progressing, it was delivered within a few days of ordering, and was delivered the on the date I was told and within the time scale on the day. The young lady on the telephone when I first enquired was very helpful and the young man who delivered it was very polite and carried the parcel, which was a sink and quite heavy, into the house. Thank you to all concerned and I would not hesitate to use My Tub again.
|Good service, prompt delivery, great price. Website easy to use. Recommend.
...A H Crawford
|Fantastic Jeanette, - great service and I will be happy to say so
|Very swift delivery.would use again for sure.
...mrs h hudson
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Service could not have been better well done
|were the cheapest price i could find, kept me up to date with my order even after delivery, will use again and highly recommended, thank you.
|order came within a few days ,no hassle,no problems.
Very satisfied with their service
...Mr A Sgattoni
|Excellent service and communication throughout the process of the order
|Excellent service, good VFM, prompt delivery.