|I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
|Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.
|Thanks excellent service as always
|Products received on time as projected.
...DIESEL TECHNICAL CONSULTANC
|Very easy ordering, delivered as promised, emails helped me track the orde.
...Mrs C E Rodgers
|There were technical problems with my order which mytub shoiwed considerable persistence in sorting out for me. 10/10 for communications.
...Robert M Mizon
|I have ordered another toilet from this company, took a while to come as the pan came first and the cistern came later but it was worth the wait and everything was well packaged, I will defiantly use this company again.
|Thank you for your co-operation and help to expedite the shipment, we received the fitting in good condition last Saturday.
...Lian Hock Hardware
|Order arrived very quickly once I had managed to place order. Found website very annoying to use for a first order and nearly gave up.
Cannot see why a single order for a small item cannot be ordered over the phone with a credit or debit card especially using something like PayPal.
|Product as described but note that it is plastic at a reasonable price and delivered promptly.