|Receieved OK - thanks for your patience and flexibility
|Fast and efficient service - helpful carrier dropped off next door as instructions and good value
|Brilliant service,part ordered 1215hrs tuesday, delivered 1100hrs next day
|Great service and assistance from your staff in Whitley Bay they could not have been more helpful. You were however let down badly by the Plumb Centre in Burnt Common near Guildford Surrey. I eventually had to go there to collect the basin because allegedly their driver could not find the house. It is on one of the main roads in Woking, to get into Woking from Burnt Common 3 miles he has to drive along part of it. I was told the goods were awaiting collection, went and found them still to be in the van on another random walk around Woking. When the driver returned I asked him what had gone wrong he said he got the first 50 yards along Old Woking Road, his sat nav told him to stop at the takeaway chinese so he did and gave up. Other staff including the manager tell me he was removed f
|Kept up to date with order status, great comms, fast delivery, and product was as descibed, would use compant again. A
|Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied.
|Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha
...Mr T J COOPER
|You provided a very quick and efficient service, thank you
|The items arrived quickly and are all of excellent quality and the website is very easy to use.
|Excellent service. Our shower is now working again. Thank you so much. Not dealt with you before but would highly recommend you to others.