|Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service.
|Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet
|Order arrived within stated time - Good service!
...Dave Sanders - Dartington Crystal Torrington Ltd
|Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
...Mrs Catherine Dobson
|Arrived as ordered on the day advised. Very good service and excellent communication throughout.
|arrived in two days no complaints
|Excellent service.Bath arrived as scheduled in first class condition. Absolutely no problems, would definitely recommend.
|Best price for the shower part we needed and it arrived very promptly too - great communication keeping us aware at every stage of what was happening. Now our daughter can have her own shower back so wont need to use our ensuite at 6.00a.m. - many thanks!
|Made two orders with your company and have been very impressed with the customer service, particularly in helping me get a relatively rare bath delivered very quickly. Matched the price of another site too, which is excellent. I wouldnt hesitate to recommend MyTub to others. Superb, many thanks.
|Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy.