|I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
|Unit received as described, within time frame stated.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|Great service from placing the online order through to delivery of the item ordered.
|Delivered on confirmed date,every thing o.k.
|After reading many of the reviews I decided to order a replacement toilet seat. Order arrived on time and I was very pleased with the item. Overall an excellent service and I would recommend.
|Excellent Communication and Service.
Easy and friendly to deal with.
Returns handled without issue.
|Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again.
|Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.