|Excellent service, ordered Saturday afternoon and the item arrived on Tuesday morning, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
|Very pleased with your service, item was far cheaper than anywhere else and you rearranged delivery for several days earlier. Excellent response from your admin people they answered the phone promptly and phoned back when they said they would. Will definitely use your services again !
|very pleased .Ordered item .was sent next day .And good communication would use this firm again
...geoffrey leonard phillips
|You have a great service and offer very reasonable prices on hard-to-find items.
|We were pleased with your prompt and excellent service. Will have no hesitation in using you again.
|Great service with very helpfull staff.
|Friendly and helpful staff. Parcel arrived on time as promised IPP
|Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again!
|The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.