Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Found & delivered correct item promptly ...Ian Swift
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Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve ...Brian Wilkinson
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good product very good service would buy from you again ...Mr J Neave
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Delivered on the date confirmed all in good order ...Mrs S Robertson
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Excellent service and price ...Alex Clark
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first class service thank you ...Brighton Hove
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Easy to order and free delivery too. Good experience. Thank you ...James Muff
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Excellent service very fast delivery and all for a very reasonable price ...Andy Betts
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Im not one of those "Oh it was wondeful darling" types but I have to say that myTub was really impressive.
- Good prices
- Clear delivery dates that you can confirm before ordering
- Super-speedy response to any queries.
So - everything was great: thanks.
...John Groves
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