Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy! ...Dave
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Best price on internet and great communication throughout.
Highly recommended. ...Simon Warner
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the worst delivery service I have ever come across it took you six week s then you broke one and then i had to wait another two weeks
would never use you again ...mark leppard
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Excellent service delivered promptly - thank you ...States of Jersey Prison Service
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Excellent service and communications. Provided Peglars items which most other merchants do not stock. ...Martin Weselby
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Will never use you again i need those parts
To complete a job rhis week ended up with them Friday afternoon at 17.00
...Richard Oakes
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok. ...Claire sutton
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Received my order and I am highly satisfied with the service.
Many thanks ...Mrs Sandra Thomson
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Good prices great service very helpful and friendly team. ...John Cross
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