Excellent customer service all round and prompt delivery! ...A Gill
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Spot on sevice ...Paul Harewood
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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Perfect transaction, communication 1st class, quality item for a good price.
Thank you ...Deborah Priestley
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My order was delivered on time as promised, Price first class. Thanks. ...D Borman
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Very fast delivery and genuine products. ...c waterman
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Quick, easy and delightful. Happy with the service and would buy again ...deanay
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The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite. ...Louisa McRobert
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Receieved OK - thanks for your patience and flexibility ...Graeme Patrick
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Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future. ...Ashley Ford
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