Excellent service all round, very helpful on the phone in sorting out the order. ...EDWARD
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days. ...George Paparestis
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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Ordered a bathroom worktop on line. Was advised by email of progress and it was supplied locally and delivered by that firm. Top rate service and keen prices will mean me looking here first for future product requirements. Although it needed a little searching to find what I wanted on the web site, if you know what you want, you can probably find it here. ...Paul Beck
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Great Service, Good Communication, Thanks ...colin ryan
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...Angela Robertson
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order delivered morning of 29.03.2012 thank you for the excellent service you provided and chasing up the special connection collar required
with regards
rod harrison ...Rodney Harrison
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No problems and price and delivery costs were good. ...Michael Rodger
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Got the part I wanted straight away very happy will use them again thanks. ...Stewart
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prompt service, kept informed every step of the way ...Mrs J Brian
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