|Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.
|The items were delivered quickly and were well packaged. The delivery driver was very polite and I would definitely order again from mytub. Many thanks.
...Mrs Joanna Littlejohns
|Excellent service. Ordered on Saturday arrived on Tuesday. Quality product. Had to pay extra delivery as not a stock item.
|Excellent service. Highly recommended. Thank you
|Fast and efficient service. The order was delivered exactly as specified on the date advised.
|All OK thank you.
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|Very good and helpful service. Would recommend
|Goods due 05 08 2013. In spite of glitches with this order your customer service has been impressive. You have sourced alternative fittings and I have been kept informed of progress.
|Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!